FAQs

Shipping Time and Delivery Expectations
Shipping times may vary depending on the product brand and warehouse location. Many orders are shipped the same business day, while others may take 1–2 business days to process. Occasionally, unexpected delays may occur due to carrier issues or high demand.

In general, you can expect to receive your order within 4–7 business days. If a product requires additional processing or has an extended shipping time, this information will be clearly noted on the individual product page.

At The Robo Craft, we take pride in offering some of the fastest processing and shipping times in our industry, paired with exceptional customer support. For full details, please review our Shipping Policy.

Payment Options
We accept a wide range of secure and convenient payment methods, including:

• Credit/Debit Cards (Visa, Mastercard, and American Express)

• Digital Wallets (Apple Pay, Google Pay, and Shop Pay)

All transactions are encrypted and processed through trusted payment gateways for your protection. For more information, please see our Billing Terms and Conditions.

Return Policy
We stand behind the quality of our products and offer a 30-Day Money Back Guarantee on all items. If you’re not completely satisfied with your purchase, you can return it within 30 days of receipt in accordance with our return guidelines.

For complete details, please visit our Return and Refund Policy.

Cancellation Policy
Orders can be canceled for a full refund if they have not yet been shipped. To cancel your order, please contact us immediately at support@therobocraft.com.

If your order has already been shipped, it will fall under our Return and Refund Policy.

The Robo Craft
Phone: +1 (866) 924-0982
Email: support@therobocraft.com
Business Hours: Monday to Friday, 9:00 AM – 6:00 PM EST

We strive to respond to all inquiries within 24 hours.