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Product quality guarantee

Product Quality Guarantee & Warranty

At therobocraft, we stand by the quality of our products and prioritize customer satisfaction. Every item comes with a manufacturer’s warranty—please contact us for specific warranty details.

What if my product arrives damaged?

📦 Upon delivery, please inspect the packaging for any visible damage.

  • If you notice damage (even to the box), make a note of it when signing for delivery.
  • If you can’t inspect the package immediately but suspect damage, write "suspect damage" on the delivery receipt.
  • If your item is damaged upon arrival, send photos to (support@therobocraft.com), and we will arrange a replacement or refund—typically within 1 business day.

For any concerns, feel free to reach out—we’re happy to help! 😊

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