Shipping policy

Shipping Policy

Thank you for choosing therobocraft! We are dedicated to ensuring fast and reliable delivery of your orders. Below are our shipping details and policies:

Shipping Cost

✅ Free shipping within the USA

Order Cut-Off Time

⏰ 6:00 PM (Monday - Friday) Eastern Standard Time (GMT-05:00, Detroit)

Order Processing & Transit Time

📦 Orders are processed within 1-2 business days
🚚 Estimated delivery time: 4-7 business days

Shipping Methods

Most orders are shipped via third-party freight carriers using 18-wheeler trucks. If your order requires freight shipping, we will contact you to schedule a curbside delivery appointment. Please ensure you provide a correct phone number at checkout.

Order Confirmation & Tracking

📩 Once your order is placed, you will receive a confirmation email to confirm your order and payment approval.
🚛 When your order is shipped (within 1-2 business days), you’ll receive a tracking number and a tracking link to monitor your shipment.

Address Changes

🏠 If you need to update your shipping address, please contact us within 24 hours of placing your order.

Cancellations

🔹 You can cancel your order before it has been dispatched.
🔹 If the order has already shipped, please refer to our refund policy for return options.

Damages & Issues

🔍 Please inspect your order upon arrival. If your item is defective, damaged, or incorrect, contact us immediately. We will arrange a return and cover the shipping cost for damaged or incorrect items.