Privacy policy

Effective Date: 08/21/2025

1. Introduction
   The Robo Craft ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by The Robo Craft.
   This Privacy Policy applies to our website, https://therobocraft.com, and its associated subdomains (collectively, our "Service"). By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

2. Definitions and Key Terms

   • Cookie: A small piece of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, and remember information about you.
   • Company: Refers to The Robo Craft, registered in Romania, responsible for your information under this Privacy Policy.
   • Country: Refers to Romania, where The Robo Craft or its founders are based.
   • Customer: The company, organization, or person using The Robo Craft to manage customer relationships.
   • Device: Any internet-connected device (phone, tablet, computer) used to access our site.
   • IP Address: A number assigned to devices on the Internet, typically in geographic blocks.
   • Personnel: Individuals employed or contracted by The Robo Craft.
   • Personal Data: Information that allows identification of a natural person.
   • Service: The service provided by The Robo Craft as described in our terms.
   • Third-Party Service: External advertisers, partners, or providers whose content or services may interest you.
   • Website: The Robo Craft’s website at https://therobocraft.com.
   • You: A person or entity using The Robo Craft’s services.

3. Information We Collect
   We collect information when you:

   • Visit our website
   • Register on our site
   • Place an order
   • Subscribe to our newsletter
   • Respond to a survey
   • Fill out a form

   Personal Information Collected:

   • Name / Username
   • Email addresses
   • Phone numbers
   • Mailing addresses
   • Billing addresses

4. How We Use the Information We Collect
   We may use your information for the following purposes:

   • To personalize your experience
   • To improve our website based on feedback
   • To improve customer service
   • To process transactions
   • To administer contests, promotions, surveys, or other features
   • To send periodic emails with updates or notifications

5. Information from Third Parties

   1. End User Information: We may collect publicly available social media information. You can control this via your social media settings.
   2. Customer Information: We may receive automated fraud detection or public data from third parties when you contact us.

6. Sharing Your Information
   We may share your information with:

   • Third-Party Service Providers: For website operations or services, under confidentiality agreements.
   • Affiliates: Subsidiaries or joint ventures under our control.
   • Business Transfers: In the event of mergers or acquisitions.
   • Legal Requirements: If required by law or legal request.

7. Cookies and Similar Technologies

   • Cookies: Small data files used for analytics and preferences.
   • Use: To improve your experience and track site usage.
   • Managing: You can set your browser to refuse cookies or alert you when cookies are being sent.

8. Data Security
   We implement security measures including:

   • Secure Servers: SSL encryption for data transmission.
   • Encryption: Payment data stored securely by providers.
   • Access Controls: Restricted to authorized personnel.

   Note: No method of transmission over the Internet is 100% secure.

9. Data Retention
   We retain personal information only as long as needed for our purposes and legal obligations.

10. Your Rights
    Depending on your location, you may have rights to:

    • Access: Request copies of your data
    • Correction: Request corrections to inaccurate data
    • Deletion: Request deletion of your personal data
    • Restrict Processing: Limit how we use your data
    • Object to Processing: Object to specific processing
    • Data Portability: Request your data in a portable format

    To exercise your rights, contact us at support@therobocraft.com.

11. Children's Privacy
    Our services are not intended for users under 13. We do not knowingly collect data from children under this age.

12. International Data Transfers
    Your data may be transferred to servers outside your jurisdiction, including to countries with different data protection laws.

13. Links to Other Websites
    We are not responsible for the content or privacy practices of third-party websites linked from our Service.

14. Changes to This Privacy Policy
    We may update this Privacy Policy. Updates will be posted on this page with an updated "Effective Date". Your continued use of the Service indicates acceptance of the new policy.

15. Contact Us
    If you have any questions about this Privacy Policy, please contact us:
    Email: support@therobocraft.com
    Phone: +1 866-924-0982
    Address: Str.Transilvaniei nr.28 bl.B44 et.1 ap.7, Oradea, BH, Romania, 410387